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What suggestions does your company have about product maintenance and care?
Product maintenance and care are essential to extend the service life of the endoscope camera system and maintain its performance. Xuzhou Hengjia Electronic Technology Co., Ltd. recommends that users clean and disinfect regularly, follow the operating instructions in the product manual, and avoid improper use that causes equipment damage. In addition, we provide professional training and guidance to help users operate and maintain the equipment correctly. If necessary, users can contact our customer service team at any time to obtain more detailed maintenance and care suggestions.
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Does your company's endoscope camera system support customized services?
Yes, we provide customized services. Xuzhou Hengjia Electronic Technology Co., Ltd. has a strong R&D team and rich production experience, and can provide customized endoscope camera system solutions according to the specific needs of customers and the characteristics of departments. From product design to production and installation, we will work closely with customers to ensure that the final product can meet the actual needs of customers.
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If I encounter technical problems during use, does your company provide technical support and after-sales service?
Of course, we attach great importance to customer experience and technical support. Xuzhou Hengjia Electronic Technology Co., Ltd. has a professional customer service team and technical support department, which can quickly respond to and solve various problems encountered by customers during use. Whether it is product consultation, installation guidance or maintenance service, we will wholeheartedly provide you with full support and guarantee.
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What are the advantages of your company's endoscopic camera system compared with other products on the market?
The endoscopic camera system of Xuzhou Hengjia Electronic Technology Co., Ltd. has a number of national patent technologies to ensure that the product has excellent performance and stability. Our products have not only passed international authoritative certifications such as CE, FDA, and FCC, but also have the characteristics of high-definition imaging, easy operation, and strong durability. In addition, we continue to invest in research and development, and are committed to providing customers with the most cutting-edge technology and the highest quality products to meet the diverse needs of different medical institutions.
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What medical fields are the endoscopic camera systems of Xuzhou Hengjia Electronic Technology Co., Ltd. mainly applicable to?
The endoscopic camera systems of Xuzhou Hengjia Electronic Technology Co., Ltd. are widely used in multiple medical fields, especially in endoscopic diagnosis and treatment and minimally invasive surgery. Our products can provide comprehensive clinical solutions for different departments such as gastroenterology, urology, gynecology, otolaryngology, etc., helping doctors to diagnose and treat more accurately and safely.
